Not Get response From Server Side Script Include

[payalpatel26]

var FetchPromptStrctureBasedOnChangeServiceType = Class.create();

FetchPromptStrctureBasedOnChangeServiceType.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

    // Function to fetch questions based on the selected type

    getQuestionsBasedOnType: function (selectedType) {

        var selectedType = this.getParameter('sysparm_selectedType');

gs.addInfoMessage("serverSideType"+selectedType);

        // Query the 'ServiceType' table and retrieve questions

        var serviceTypeGR = new GlideRecord('ServiceType');

serviceTypeGR.addQuery('type', selectedType);

serviceTypeGR.query();

        if (serviceTypeGR.next()) {

            var promptStructure = serviceTypeGR.getValue('promptstructure');

            return promptStructure ; // Return an empty string if PromptStructure is null

        }

    },

    type: 'FetchPromptStrctureBasedOnChangeServiceType'

});

[-O- · Accepted solution]

Please also take a screenshot of the other field - promptstructure.

But even from this screenshot a problem can be seen: type is of type String in which you are looking for a sys_id.

That is theoretically possible but very NOT likely.

So the problem could be line

serviceTypeGR.addQuery('type', selectedType);

in the Script Include.

It is possible and likely that what you mean is:

serviceTypeGR.addQuery('sys_id', selectedType);

which can be short-handed to:

...
// Query the 'ServiceType' table and retrieve questions
var serviceTypeGR = new GlideRecord('x_1296451_legaladv_servicetype');

if (serviceTypeGR.get(selectedType)) {
	gs.addInfoMessage('serviceoog' + serviceTypeGR);
	promptStructure = serviceTypeGR.getValue('promptstructure');
}

gs.addInfoMessage('promptStructure ' + promptStructure);
...

[payalpatel26]

Thanks 😀😀 its work on Script Include but not generate popup on client side please help if you find something 

My Client Script :

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    //Type appropriate comment here, and begin script below

   var selectedType = g_form.getValue('type');

    g_form.addInfoMessage("selectedValueInClient" + selectedType);

    // Fetch Questions based on the selected Type using GlideAjax

    getQuestionsBasedOnType( g_form.getValue('type'), function(questions) {

        // Check if the response has an error

        if (questions && response.responseXML && response.responseXML.documentElement) {

            var errorMessage = response.responseXML.documentElement.getAttribute('error');

            if (errorMessage) {

                g_form.addInfoMessage('GlideAjax Error:', errorMessage);

            }

        }

        // Create and show the popup

        var dialog = new GlideDialogWindow('ServiceRequestGuidance');

        dialog.setTitle("Legal Service Matters Detail");

        dialog.setWidth(600);

        dialog.setHeight(400);

        var html = "<div>";

        for (var i = 0; i < questions.length; i++) {

            var question = questions[i];

            html += "<label>" + question + "</label>";

            html += '<input type="text" id="question_' + i + '"/><br>';

        }

        html += '</div>';

        dialog.renderWithContent(html);

        dialog.setPreference('selectedType', selectedType);

        dialog.setPreference('numOfQuestions', questions.length);

        dialog.setPreference('table', g_form.getTableName());

        dialog.setPreference('recordSysId', g_form.getUniqueValue());

        dialog.show();

    });

}

function getQuestionsBasedOnType(selectedType, callback) {

g_form.addInfoMessage('checkSelecteryTypeScrptFunc:' +  selectedType);

    var ga = new GlideAjax('FetchPromptStrctureBasedOnChangeServiceType');

    ga.addParam('sysparm_name', 'getQuestionsBasedOnType');

    ga.addParam('sysparm_selectedType', selectedType);

    ga.getXML(function(response) {

        if (response) {

            var answer = response.responseXML.documentElement.getAttribute("answer");

            if (answer) {

                var questions = answer.split(',');

                callback(questions);

            } else {

                alert("Empty or invalid 'answer' attribute in the response from the server.");

            }

        } else {

            alert("Empty or invalid response received from the server.");

        }

    });

}

second question if we dont pass sysid instead of pass string value then what we have to do

[-O-]

The client script has several problems:

- it is GlideModal (NOT GlideDialogWindow) that supports renderWithContent()

- neither GlideDialogWindow or GlideModal has a method called show()

- even if they did, the dialog is already displayed when calling method renderWithContent() - assuming the code is updated to use GlideModal

- that means that everything that comes after renderWithContent() has no use

- depending on use case, the proper solution might be not a Script Include and GlideAjax, but a UI Page.

So before going forward, what is the business requirement (or experiment requirements) that you are trying to fulfill here?

[payalpatel26]

My requirement when user select the type that time generate the pop which show value of prompt structure 

[payalpatel26]

As i check in my instance i dont have GlideModal only have  GlideDialogWindow.

can  you tell me how to render html in GlideDialogWindow ?

 i cant  get g_form.getUniqueValue so Could provvide me reason why?