#ATF #AutomaticTestingFrameworkHello all, we want to implement ATF in our organization from the scratch for all our modules, starting with ITSM (incidents, in particular). We have a lot of record producers, IT helpdesk, inbound actions and integratio...
Need code for catalog client script to > Auto populate the current date > User should not be able to select more than a year date from current date.
Hello , I want to create a notification for a task assigned to user which should be displayed on bell icon which is present on the global banner . Please refer attachment Thanks
Hi Team, Even the user having the ITIL role, and unable to get the "show journal fields" in the incident form. (worknotes & button) is missing.For reference I'm adding the screenshots.The form should be able to show both additional and work notes.Ple...
Hi,I have created a data collector job for my indicator in PA. However I am getting the error below however I am not specified the subset . Is there any way to increase the number of records?Regards,Maharshi
Hi Everyone, Requirement: When the user changes the field of the record then it should set that state field to its previous value. for example: if current state of the record is "validating" and user changed that to "close". after closing system shou...
Hello, I wish to see estimated delivery date on portal whenever any new request is created but I am not to see this on portal. Regards
Hi every one, My customer wants to develop, RITM Approver delegation functionality inn service portal, please suggest, what to do on this? Regards, Arjun.
Hi, I got the requirement to include 5 star rating for questions in survey designer, could you please help me with this issue how we can achieve to include 5 star rating to template filed. Please find the below screenshot for your reference.Thanks.Ve...
Hi Community,I need some one help , I have created two emails , one is interrupted another one name rejected. I have created two events for these notifications.Event names : cloud_intake.olympus_vending_errorv2 : Rejected messagecloud_intake.olympu...
Hi Team, I have a requirement for email notifications, I wrote some script for two events one for interrupted and another rejected. above two emails trigger only vending failed status but success trigger new email but this situation any time only abo...
Hi Team,can anyone please help me.Below script is working in native UI. When user typing itself, it will stop if user entered more than the characters mentioned in script.i required the same way work in portal. function onLoad() { var control = g_...
Hi All, scheduled Job failed due to error Did not get a response from the MID server after waiting for 305I found one Servicenow KA -https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0858700 According to the KB To prevent this is...
I am trying to understand what the Possible uses of ServiceNow Groups are, if any apart from the following1: Vulnerability & Remediation Assignments 2: ITSM Assignments3: Service mapping 4: Location Data Mapping5: To assign Fulfiller licenses6: Integ...
Is there a way to keep expired Knowledge Articles available for viewing until a new one is published?
