estimated delivery date is not visible on portal
Hello, I wish to see estimated delivery date on portal whenever any new request is created but I am not to see this on portal. Regards
Forum Posts
How to develope ritm Approver delegation functionality in service portal?
Hi every one, My customer wants to develop, RITM Approver delegation functionality inn service portal, please suggest, what to do on this? Regards, Arjun.
nned to include 5 stars for template filed in Survey designed
Hi, I got the requirement to include 5 star rating for questions in survey designer, could you please help me with this issue how we can achieve to include 5 star rating to template filed. Please find the below screenshot for your reference.Thanks.Ve...
Email notification issues
Hi Community,I need some one help , I have created two emails , one is interrupted another one name rejected. I have created two events for these notifications.Event names : cloud_intake.olympus_vending_errorv2 : Rejected messagecloud_intake.olympu...
Email trigger isssue
Hi Team, I have a requirement for email notifications, I wrote some script for two events one for interrupted and another rejected. above two emails trigger only vending failed status but success trigger new email but this situation any time only abo...
limit characters of multiline text
Hi Team,can anyone please help me.Below script is working in native UI. When user typing itself, it will stop if user entered more than the characters mentioned in script.i required the same way work in portal. function onLoad() { var control = g_...
scheduled Job failed due to error Did not get a response from the MID server after waiting for 305
Hi All, scheduled Job failed due to error Did not get a response from the MID server after waiting for 305I found one Servicenow KA -https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0858700 According to the KB To prevent this is...
What are all the reasons why we use ServiceNow Groups?
I am trying to understand what the Possible uses of ServiceNow Groups are, if any apart from the following1: Vulnerability & Remediation Assignments 2: ITSM Assignments3: Service mapping 4: Location Data Mapping5: To assign Fulfiller licenses6: Integ...
Knowledge Article expiration
Is there a way to keep expired Knowledge Articles available for viewing until a new one is published?
Useful and Rating field in kb_feedback table
Hi, I have an field called "Useful" with options yes/no but I am not able to understand from where is that value populating . Can anyone please help me understand from where this value is updating. Also as rating is a string field can we build a repo...
Performance Testing on Service Now using JMeter Record Controller
I am using Jmeter to perform performance testing on a ServiceNow catalog item form by Record Controller. But the catalog item is not populating data for the reference fields in the form. Can you tell me why is this happening?I believe that JMeter is ...
how to convert base64encode into number like cid:1451791534740 through business rule script
Hi Team,how to convert base64encode into number like cid:1451791534740 through business rule script in servicenow. i have done some script for that.var gr = new GlideRecord('incident');gr.query();if(gr.next()){var base64EncodedString='GVzdGluZyBhdHRj...
Description is not populating from the body of the email(flow designer)
I have an issue in production that email body is not populating in the description of the incident. I have created a flow designer and mapper the fields but it's working fine in test environment but in production iam facing the issue.Thank you in adv...
Lower environment chsnges
Recently, there has been a lot of discussion around whether Change records should be required for lower environments. Please provide feedback as to whether or not your company requires change records for lower environments or not and if so, what’s th...
Resolved! Language: Vietnamese
We are planning to roll out the HRSD application to our market in Vietnam and we require the employee center pro in Vietnamese. Is still a standard plug in offered by ServcieNow or what are our options? Thanks
