Open the record in workspace

[Community Alums]

Hi all,

the dashboard is attached to the workspace; the report records of the dashboard widget should open in the workspace itself but it's redirecting out of the workspace. Any suggestions on how to fix this?

Opening like this:

Should open like this:

[Marcos Kassak · Accepted solution]

Hi @Community Alums.

It appears that this behavior is a known issue (PRB1743694). A community user reported that updating the app ID sn_app_analytics_w to version 4.2.2 resolves the problem.

As an alternative, you would need to create this data visualization in UI Builder for your workspace and set up a destination URL on the events tab.

Everything is outlined in the article below:

https://www.servicenow.com/community/app-engine-forum/issue-with-default-workspace-dashboards-create...

If you found my answer helpful or correct ✔️ in any way, please don't forget to mark it to help future readers! 👍

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Kind regards,

Marcos Kassak
Solution Consultant  🎯

[Community Alums]

Hi @Marcos Kassak 
Thanks For the Guidance. Really Appreciated.
Kind regards,
Hemant Agarwal