our requirement is every day, we need to send reminder once state change to "pending user acceptance

[Porkodi]

when assignment group is US group. our requirement is every day, we need to send reminder once state change to pending user acceptance and after three reminders we need to close these tickets automatically on 4th day.

[Porkodi]

No, my team wants in scheduled jobs only.

[Mark Manders]

What is the reason your team want it in scheduled jobs? You will need to create a new field while the functionality is all there in flow designer. What is the reason for staying with the old, which causes technical debt, while the new provides you with anything you need?