Resolved! On change Client script for catalog items
when I select On change client script for catalog item 'Variable name' field is showing empty. why?
Forum Posts
Members of the group can edit assignment group
Members of the group can edit assignment group field in Incident form and who are not members of the group find the assignment group field read only.
Copy Attachment from SC Task to RITM
Hi , How do Copy Attachments from SC tasks to RITM (may be 1 or 2 or 3 tasks exists for all the tasks).?
Copy Work notes from Catalog Tasks to Requested Item using flow designer.
I have a catalog item associated with multiple TASKS, when he is closed complete the user enters the work notes.. I want that the work notes entered while closing a all associated TASKs should get copied to its related RITM page it self while closure...
How to set dynamic filter in many to many relationship edit button
I Have a requirement where i need to add a dynamic filter to a slash bucket related list edit button. Attached some screen shots for referance.@Chuck Tomasi @Community Alums Kindly revert me if any assistance.
Set Value from Background script
How to set priority value to 1 from background script on the incident shown below. i need the query to set the priority value to 1 and assignment value also to "Database".
how to sync work notes of SC_TASK to RITM in real time from flow designer.
Hi all,I want to get all the work notes of each task which are associated with RITM in real time update.for example: '' I have two SCTASK and for each task, any update made in work notes should be update same on the RITM work notes field''. please an...
How can I change the width of a column in a backlog view or Dashboard?
How can I change the width of a column in a backlog view or Dashboard so that description fields are wider and other columns with shorter data are less wide?
Resolved! Request for new laptop
need script for the below: Operating System - Windows, Linuxwindows 2018,windows 2016, windows 2014 - These options should be shown only when windows are selected on OS.Ubunty, 2024 - These options should be shown only when windows are selected on Li...
Resolved! voucher issue
Hi, I paid 300 USD for ServiceNow fundamentals while claiming voucher it is again asking me to pay 300 USD kindly help with this hoe to unlock my voucher. my email id sonyysuma@gmail.com
Resolved! account merge
while claiming voucher it is showing noy associated and mapping issue when I raised my case they are sent solution below picture but i have only one email id to login I did not use any other email id what is the solution i raised case again but no re...
Subflow for parallel task
Hello All, I have one requirement were i need to create 5 parallel task when scTask is close completed.I want to create those 5 parallel task as subflow. Below is flow and part which is marked in circle need to created in subflow and then attact it t...
Accept/Reject in service Request/ RITM
Hi team, where should we configure Accept or Reject of closure details in the portal home page for SC request. Should we do it SC request or RITM?. which is possible method. our scenario is when the state changes to resolved then Customer acceptan...
Search suggestions not coming on sp portal
I have enables Ai search after that search suggestions are not coming can any one help me on this.I found below document, but I am not getting what can I put the table and sys_id in below code. searchSources.push("table-name");searchSourceIds.push("s...
Epicor Integration with ServiceNow
Hi , I would like to know about Epicor Integration with ServiceNow.