Hi,I want to integrate ServiceNow with power automate what kind of user and roles should be required to integrate successfully.(i need to access incident table as of now).which role is sufficient like ITIL or user with no role etc.. please suggest in...
"The catalog item 'problem management' is available, and the metadata 'problem' is added. However, when we search with the keyword 'problem,' the catalog item is not available in the portal."
Can we get the list of records in finance request table where the sap document number contains some special characters (/n, /t, -).And it is not working via filter conditions in the list of the records. And we also tried script include using Regex to...
User wants to edit KB article but don't have access to open that.
We are looking for a way to inherit data from a parent incident of a newly created incident task that has not yet been saved to the database. To elaborate, we would like to keep the a newly created incident task from being saved automatically to all...
I am trying to translate but level 1 is translating but level 2 is not happening.
I wanted to access all the convo's of virtual agent chat , were are they stored ?
How to ensure workstation Management category is not visible to end users if there are no active catalogue items present in the service portal
Hello Everyone, I am trying to check History on CMDB_CI_NetworkAdaptor Page.I am suppose to make changes on a selected CI and save the form.After saving the form, need to check Additional Action (Hamburger)-->History-->ListI need to click on Hamburg...
Hi,I`m trying to create abusiness rule to auto populate below fields for an incident form using script.Category (category)： SecuritySub category (subcategory)： Other Channel (contact_type)： Event Could you please help me how to auto-populate the val...
I have an requirementIn catalog item there is a radio button -data1, data 2, data3 and catalog item also consists of Multi row variable set(Mrvs) -the fields consists of system name is a choice- variable which consists of choice1, choice2, choice3, c...
Hello all, I have hit a roadblock with reporting on Incidents and requets. I’d like to be able to see how many tickets were open at a specific time (e.g. first of the month) over a period of time (every month for X month). The goal is to see how the...
Hello All,One of my interactive filter got deleted by someone from the dashboard shared with everyone and I am unable to locate it on the deleted records. I am willing to understand how it got deleted and is there any way to restore it back? Thanks...
Hi Team,Can anyone help me please!!!When end user opened the item in backend in service catalog page that respective URL need to redirect to portal with same sys id.
