do we have any thing for service now form fields similar to help text in variable
do we have anything for service now backend form fields similar to help text in variable
Forum Posts
Service Operations Workspace (SOW) post Washington upgrade slow once more
I feel like this is Deja-vu. We upgraded to from Utah to Washington a couple of weeks ago and in the list of benefits came the promise of improved response times on SOW. We are finding it is the opposite as it is very slow and impacting all of our ou...
How to hide few choices from list view for few users based on the Role
Hi All, I have a requirement where i need to show only 2 state choices InProgress and Pending in List View only to the users based on the logged in user if he has specific role. Can anyone please help me if it is possible to hide few choices of state...
Article version
Why some of the article version is showing NaN, NaN.01 like that. Kindly guide me on this.EX : KB0150041KB0150041 vNaN.0 | Knowledge | ServiceNow (service-now.com)
Creating a distribution list based on support groups
Is there an easy way to pull out the names (or preferably the email addressess) of members of SNC groups into a file that I can use to create a distribution list that I can use for mailings?
Resolved! Make UI Action open a URL in a new tab in the browser.
I have a UI Action as a link on a form.When clicked, the UI Action should open a URL in a new tab in the browser.Seems like a simple thing, but I can't figure it out ...In many cases the Community suggests window.open(url, '_blank'); -> don't work be...
Impact of setting a field to be inactive on the dictionary
On the dictionary there's an "Active" field. I want to know exactly what the impact is in ServiceNow of setting a field to be inactive on the dictionary, using that active field. I'm thinking here specifically of fields on CIs, or on tasks such as ...
Migrating Service Portal to Employee self-centre, Changing all URLS of hyperlinks from SP TO ESC
I want to bulk change all hyperlink for KB articles used in service catalogs and record producers URLS with suffix SP to ESC .How can we do it for all the kb articles linked to all catalog items ,there are even multiple hyperlinks for catalog items ....
How to get Checked records SysId's of IFrame in UI pages from List view
Hi, I have created UI page and added Iframe in UI pages, and created one button.I have included IFrame in UI pages and showing records from Incident Table,once I have checked records from List view using checkbox left to the record and Click on butto...
Resolved! Catalog task in workflow for Termination
Hello all,I am working to create a task in our separation\termination workflow. I need to have a task created for manual review when a user is in a group or has roles assigned. I found away to create a rule if the user has a specific role but not awa...
Resolved! Translate Non English characters to English characters
Hello All,I am having a requirement where characters like Ö are coming from third party application to User Table in ServiceNowAs these are non English characters we could not trigger the Integration from ServiceNow.Can someone help me on this how to...
Resolved! How to get ServiceNow CSA Exam Voucher?
I'm planning to take the ServiceNow CSA exam in person, and I'm ready to pay the $300 exam fee. However, when I tried to pay through the "webassessor" link, it prompted me to enter a voucher code. I don't have a voucher code, but it seems it's requir...
Resolved! my instance disappeared
My Developer Instance dev222636, which I created on Thursday, disappeared and instead I have it connected to dev228299. What should I do to recover my Dev instance?
I have written a script to stop the deletion of ci, it is not working
I have created a before delete business rule in cmdb_ci table and written the below script, but it is not stopping the deletion of ci if ci is linked to incident table, please help. var gr = new GlideRecord('Task');gr.addQuery('cmdb_ci', current.sy...
Resolved! Increase Max length of condition field of ui action button
Iam trying to add a condition inside an ui action button condition field but its limit has exceeded and iam unable to add any multiple conditions . Can anyone suggest how to solve this issue where i can increase the length of the field so that i can ...
