Create a dashboard that displays the total ServiceNow tickets that each agent handles per day, then calculate a maximum number per month, and average that maximum over the number of agents in a team. The format would be similar to what is in the Serv...
My service now PDI is down. There was a scheduled outage from 3PM PST, but it is 3AM PST and it is down. Can someone help as I have some urgent demo coming up? ThanksSrikanth
Images are not passing in Knowledge article body using rest API method from one instance to another. In the target instance it is just showing image icon not image.Please suggest method to pass the image in article body.
when I select On change client script for catalog item 'Variable name' field is showing empty. why?
Members of the group can edit assignment group field in Incident form and who are not members of the group find the assignment group field read only.
Hi , How do Copy Attachments from SC tasks to RITM (may be 1 or 2 or 3 tasks exists for all the tasks).?
I have a catalog item associated with multiple TASKS, when he is closed complete the user enters the work notes.. I want that the work notes entered while closing a all associated TASKs should get copied to its related RITM page it self while closure...
I Have a requirement where i need to add a dynamic filter to a slash bucket related list edit button. Attached some screen shots for referance.@Chuck Tomasi @Community Alums Kindly revert me if any assistance.
How to set priority value to 1 from background script on the incident shown below. i need the query to set the priority value to 1 and assignment value also to "Database".
Hi all,I want to get all the work notes of each task which are associated with RITM in real time update.for example: '' I have two SCTASK and for each task, any update made in work notes should be update same on the RITM work notes field''. please an...
How can I change the width of a column in a backlog view or Dashboard so that description fields are wider and other columns with shorter data are less wide?
need script for the below: Operating System - Windows, Linuxwindows 2018,windows 2016, windows 2014 - These options should be shown only when windows are selected on OS.Ubunty, 2024 - These options should be shown only when windows are selected on Li...
Hi, I paid 300 USD for ServiceNow fundamentals while claiming voucher it is again asking me to pay 300 USD kindly help with this hoe to unlock my voucher. my email id sonyysuma@gmail.com
while claiming voucher it is showing noy associated and mapping issue when I raised my case they are sent solution below picture but i have only one email id to login I did not use any other email id what is the solution i raised case again but no re...
Hello All, I have one requirement were i need to create 5 parallel task when scTask is close completed.I want to create those 5 parallel task as subflow. Below is flow and part which is marked in circle need to created in subflow and then attact it t...
