Ref Qualifier on CIs

[karthik_540]

Hello Team, Currently the existing ref qualifier excludes retired CIs on incident and problem. Now i want to exclude on change_request table as well. I have modified and its not working on change_request table. Existing Script javascript: ['incident', 'problem'].indexOf(current.sys_class_name + '') == -1? '' : 'operational_statusNOT IN' + new OpsStatusFilter('cmdb_ci').by('CreateTask').join() Modified Script javascript: ['incident', 'problem', 'change_request'].indexOf(current.sys_class_name + '') == -1 ? '' : 'operational_statusNOT IN' + new OpsStatusFilter('cmdb_ci').by('CreateTask').join(); Regards Karthik

[bubuprasadswain]

@karthik_540  OOB CI field for change_request table has Dictionary override as "javascript:new TaskUtils().getConfigurationItemFilter(current);".
Instead of changing parent reference qualifier, you can make sure to change qualifier for change_request table.

Please mark as Correct if this helps.