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Background script

Write a script to Print the last 5 incident of yesterday. Write a script to print the Category and Subcategory of incident count.

shid077 by Tera Contributor
  • 281 Views
  • 4 replies
  • 1 helpfuls

scirpting

If the user has admin and change manager role then can edit the assignment group and assigned to field or else for another user it is read only.

shid077 by Tera Contributor
  • 236 Views
  • 4 replies
  • 0 helpfuls

Standard Ticket Header Widget Alignment

Hello, oob the standard ticket header, returns the info fields defined on the ticket_configuration table and since its a comma separated value, it just returns like this on the portal I currently have a requirement to modify this and align the info f...

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Evren Yamin by Tera Contributor
  • 457 Views
  • 6 replies
  • 0 helpfuls

value changes based on the other field

Hi Team,I want have two fields on form one is choice field and other is the lit collector field, based on the choice i have selected in choice field the other field which has type as list collector should show the options. I have created on change cl...

Prati2 by Tera Contributor
  • 446 Views
  • 8 replies
  • 0 helpfuls

Resolved! Auto fill record when user open the link from email

Hello Everyone, I created a automatic reply when user reply on closed ticket. Report a Problem is a link of Incident Portal. Its there a way that when user click the "Report a problem"there will be a auto populate text on the questionnaire which show...

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