SCRIPT INCLUDE ISSUE IN FETCHING THE CALLER DETAILS

[Community Alums]

Hello guys, 

I have created script include to fetch the caller details , from database, but unfortunately the script is not working could someone please help me on this ,

[Fabian Kunzke]

Hey,

First of, you can utilize g_form.getReference() for this, which is way easier. A great blog about this can be found here.

As to why your script does not work:

My assumption is the return of the guser GlideRecord. Here you don't just return the result you want, but the full glide record. I assume, that this causes some issues. Rather put the result in a separate object in your script include and return it as a simple object.

Regards

Fabian