Service Catalog - Custom field type
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10-10-2024 06:05 AM
I have a requirement where I need to create a Custom field type "Open Change" to Open Change record from Catalog Item. I am not able to find any information on how to proceed.
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10-10-2024 06:52 AM
Hi @Madhushree_S
It would be helpful if you could provide more information
Thanks
Esh
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10-10-2024 08:59 AM
I have a requirement to Open a Change request record with the variable name "Open change" which of "Custom" field type. I can say "Open change" variable is a button, when clicked it opens a change record. I am using this variable "open change" in a Catalog Item.
In the picture that I have attached in the above, I have created a custom field type "open change" variable but unfortunately it is not visible in my catalog item view.
Would require help if anyone knows on this.
Thanks in Advance !!