Hello Community, Requirement: If the particular field of the requested item record is true then auto create catalog task for the requested item.I have created a business rule to achieve this. But the task is getting created on every update of the req...
i need to update login user email id in task description by using catalog task activity in workflow i tried this task.description = Login using the users email address + current.varibles.Email(); but i can't get it please suggest possible ways Tha...
Hello All,How can we integrate Google Cloud Monitoring with Servicenow. Usecase is we need to create a Incident in Servicenow on the alert triggered in Google Cloud Monitoring (Alerting). Also Incident should gets closed once the alert gets closed in...
In Business application ( cmdb_ci_business_app ) form under compliance section there are some fields called "Business Criticality and "IT Tier Classification" in section contacts we have a field called IT application owner which is a mandatory field....
How to get Attachment on SCTASK from Request Item
Hi, My servicenow solution is on-premise and recently i have been experiencing slowness when i am accessing servicenow from backend. It will take a long time to load and then it will show 504 Gateway Time-Out. All the nodes are up and running and i a...
Hi I was after some guidance I've seen the following Alerts come from EMSelfMonitoring Duplicate impact hashes were found in sa_hash tableDelayed impact hashes where found in sa_hash table and I've read through the KB about Impact Calculations and ho...
Hi All, To allow assignment group members to update the Short Description and Description fields
I'm interested in exploring if ServiceNow offers any integrations or functionalities for facilitating calendar scheduling and appointment booking, including call-back management, within a self-service framework for end users to autonomously administe...
Hello, It looks like my PDI instance is turned off. Any idea how can I revive it with all my data that was created. It now shows an option to request a new instance only.
Hello, I currently have a transform map that I used to load data in ServiceNow. I now have a requirement get the rows of the loaded data and convert into a JSON string so I can store that into a field in ServiceNow. This is the sample data:numbersho...
I need to have UI Action to cancel the incident and to open new request with copy some information from the incident to the request form ex, requested for location ...etci wrote this ui action its cancel the request but not copying the requester info...
Hi All,Once Request submitted from HR catalog Item, Request No will be generated Followed by --> RITM So this Request/RITM should be Visible to only HR & HRIS group & its members not to any one else other than this 2(HR/HRIS) groups. I need solution ...
Hi All, How to autopopulate user's company based on opened for user once submit the request from employee center.
Hii all I need help in servicenow soap integration: I need to do the soap integration using flowdesigner Action is---> Run ReportI have : wsdl end point user name and password payload: <soap:Header/><soap:Body><pub:runReport><pub...
