Resolved! Can we use dot walking in the database view?
Hi guys! Can we use dot walking in the database view?
Forum Posts
gs.action.getGlideURI() or gs.action.getGlideURI().toString() both are returning null
Hi All, I am trying to get user URL from Script Action on 'login' event, using below code but it is returning as null. The same code works in background script though. Any pointers on what is missing? var url = gs.action.getGlideURI();gs.log('URL:'+u...
Header Menu need to add ICon
Hi All , I am looking to add an icon on the portal harder menu. Can anyone please help me to add that? I need to CHAT GPT ICON over there , I created custom widget to add chatGPT on header
Resolved! I created a variable 'select user group' (List Collector) .Approval should trigger to all groups
I created a variable of name "select user group" of type List Collector in one Catalog item, so when approval is sent to the members of all groups. One person from each selected group is required to approve, until that, RITM should not be approved an...
Adding Assignment group in CC of a notification
Hello All, Can someone help me how to add an assignment group(of that change request) in cc when an email is triggering to change request approvers?Example- Change request is assigned to 'example_group'. We need to add example_group in cc when email ...
CAB voting
Need help. We find ourselves in a situation where specific teams need to express their agreement or approval during our weekly CAB meetings. Our goal is to streamline this process, making it efficient for everyone involved without the need for indivi...
ServiceNow - Setting up next best action
I'm struggling to find documentation on how to set up Next Best Action in Service Now. Can anyone direct me to some documentation?
hasNext() and _next() examples
Any one can be provide the hasNext() and _next() examples.Please help any one. Thanks.
Can we export and import Form Layout and Views of a custom table?
Hi All,We are migrating from one ServiceNow instance to another.Can we export and import Form Layout and Views like default view etc of a custom table? Thanks in advance!!
Resolved! Adding new object to existing object
Hi all, I have four variables. category, sub category, service and service offering.Category and sub category are single line text. Service and Service offering are reference to respective tables. I have an existing JSON object which is stored in a s...
Email Notification to the Group Email
This is the email script I'm trying to send an email notification to the group emails, but it doesn't seem to work. What have I missed?
gliderecord on group table
Please provide me the query or code to print the group member name and count of group name "ACME Support" which have 4 group members.
Resolved! How to set the default search scope of "agent assist" in Service Operations Workspace to incident?
How to set the default search scope of "agent assist" in Service Operations Workspace to incident instead of "knowledge articles"?
How do I set a Delegate Knowledge Article
Create & Publish KB article to instruct on setting a Delegate in ServiceNow (via User Profile) - Audience: ITIL Fulfiller and Business Approval Users