By Using Ui builder creating new tile to fetch Location details in incident Sow under caller tile with the below details of selected requested location field record details:1)status2)class3)concept4)timezoneTo achive this i am trying the below approa...
Hello,I created a scheduled job, but when it was published to another environment, an error occurred during implementation. Can you tell me what cross scope is missing.thank you !!!Error Message:Evaluator.evaluateString() problem: com.glide.script.fe...
Hello All, In the scoped app, when I am trying to apply filter condition in that in input value search option suggestion the duplicate record which is deactivated is also coming. PFA. Country field is reference field which is pointing to core_countr...
Hello Team, Currently the existing ref qualifier excludes retired CIs on incident and problem. Now i want to exclude on change_request table as well. I have modified and its not working on change_request table. Existing Script javascript: ['inc...
Hi All, We have come across one situation , like updated by shows one user name as updated person , but in audit no details present and no attributes updated by users also. then why its showing that user updated. ThanksRoopa
Hello,Does anyone of you encountered this messages in system logs? What does it mean?Regards, Vaine
variables are not populating on the form in service portal after published to other instance
Hi, we have customized service portal logo for two instances (Dev & Test) when we clone from prod to lower instances, portal logo is missing in, and adding prod logo, here the ask is how to not change the portal logo when cloned,how to resolve this, ...
Is there any restriction for record producer? will it be applicable for all the tables or any restriction. Please help this above question
We have a requirement to integrate SailPoint IdentityNow with ServiceNow. We've installed the app from the ServiceNow app store.Could you please share any documentation regarding the setup and configuration of the required fields? We want to ensure o...
Hi,In the attachment field now, I am able to add one file as Attachment. But I need to add more than one attachment in that field. what is the possible way? Need to change anything in the field. Please do Favour as soon as possible.Regards and Thanks...
how to check if the retired knowledge article is visible to how many groups?
how to remove the retired knowledge article searchable from global search option.
If there is any Methodology to get this done, Need to Make a relationship Between Incident and Requests module.
