ServiceNow Performance Testing using Jmeter

[florin-dece]

Hello,

I'm currently trying to evaluate if it's possible to implement ServiceNow performance testing via Jmeter.
My flow as of now would be to order a catalog item, a mailbox for e.g.

What I would need to be answered as of now:

1. Is there a way to interract from outside of service now via REST API calls(e.g. from JMETER or POSTMAN)? If yes, what do we need to configure on our ServiceNow instance as prerequsites(e.g. Autehntication method based on token etc.)

2. Do I really have to use recording from Jmeter for my "order mailbox" flow or can I use ServiceNow REST API Explorer and find the REST endpoints which are basically assigned to ordering an email and put only those in my Jmeter?

I see there is a lot of dynamic data when using Jmeter recording of UI actions.  That's whay I was wondering if I really need to record the UI flow via Jmeter and handle all of the dynamic data or can I use an authentication based mechanism(e.g. token based) and extract from ServiceNow REST API Explorer only the endpoints that are mapped to oredring a mailbox. How should I handle this scenario? Is there a way to avoid recording of UI actions via Jmeter and find required REST endpoints in ServiceNow API Explorer?

Thanks


I would appreciate an answer.
Thanks.

[MagdalenaMH]

Hi @florin-dece , I'm currently wondering about this too. Did you ever work out how to do this?

Thanks