Set up my demo instance to use ADCv2 load balancer
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01-07-2025 07:33 AM
While trying to set up Certificate-based authentication within my instance I need to check that my instance is using an ADCv2 load balancer ( as described https://www.servicenow.com/docs/bundle/xanadu-platform-security/page/integrate/authentication/task/s... )
My instance is not using the ADCv2 load balancer, thus I need to contact Now Support.
Nevertheless I can't login to NOW SUPPORT :
If it is restricted to login via developer account, how could I deal with the configuration of my instance to use ADCv2 load balancer?
Regards,
Tesnim
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01-07-2025 12:44 PM
Hi @tesnimk
PDI does not come with support, which means any issues related to PDI will not be handled by SN.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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01-09-2025 12:32 AM
Thanks for you reply. In such case, what are the possible options to test certificate based authentication in SNOW.
Regards,
Tesnim
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01-09-2025 04:52 PM
Hi @tesnimk
In thus case no way buddy, until unless you hold a client instance.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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02-12-2025 08:16 AM
So devs cannot explore the certificate based authentication on developer instances by any way?
