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on click of dashboard widget, record should open in workspace itself.

ShraddhaMore
Tera Contributor

Hello All,

I am working on the Custom workspace which is created from UI Builder where the Dashboard is added with widgets/reports to show the data in List view after that when widget number got clicked.

But when i am clicking in the report it is navigating me out of the workspace, where it should open the new tab in the workspace itself.

 

opening like this:

ShraddhaMore_2-1718378663675.png

 

 

Should open like this :

ShraddhaMore_3-1718378663680.png

 

Please help us out. Thanks in advance.

 

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ShraddhaMore 

 

This is something, known issue  I heard on community. Please log a case to Now Support for this.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Jordan Blake
Kilo Sage

I can confirm the same experience. I'm so close to making a compelling argument to use Workspaces, and this is the last piece; to allow customers to use Dashboards and stay within the Workspace environment.

Have you made any progress on figuring this out?

AlexAtWork888
Tera Contributor

Have you figured this out?