Shift Roster Time zone issue
Hi Allon-call scheduling, I create a shift roster in the India time zone( 11 AM to 8 PM) once the roster is published it shows US/Eastern time (01 am to 10 AM) how to fix these issues
Forum Posts
Need to revert the updates done by schedule job
I have created a schedule job, but unfortunately it has updated not the correct records, which led to close 1000 plus change request, I would like to revert back the changes and erase it from audit.Is there a way to do that?
Scheduled JOB failed
I have created a schedule Job to auto close change request.when all the change task(type = implementation) associated to the change request is closed successfull, within the end date, then it should auto close the change request after 5 days. var cha...
Start date shoud not be after end date - End date should not before start date
Hi Team, We have two date fields ":start date & end date" - Could you please help with onchange client script logic ?Example :- Start should be before end date - End date should be after start date. if user selected end date before start end automat...
call a Ui Page from service portal
How to call a Ui Page from service portal.
I am unable to link my email in webassessor account.
I am unable to link my email to my web assessor account. I resigned from my previous company but it is showing the email is already registered in your company. Now I cant log in to the company email because I do not have access, How can I register my...
Regarding groupby priority
how to write script logic in group by priority.I have tried below one but its not working. please check this once and let me know correct logic.var gr= new GlideAggregate('incident');gr.addAggregate('GROUPBY', 'priority');gr.orderByAggregate('priorit...
Adding a new editable business number to the On-call schedule profile
Hi All,When customers clicks "On Call Schedules" a list of all on-call schedules is displayed.But we need additional business phone number and it need to editable on on call profile.Thanks.
i am unable to see Global search icon and left Navigator panel
Hi Teamcan someone help me regarding this issue .i am new to this ServiceNow Environment and just created account in ServiceNow . i am facing some issues regarding UI part. the issue is i am unable to find Global search icon and left Navigator panel....
Run bot from ServiceNow using UipathSpoke
How to Run bot from ServiceNow using UipathSpoke I have installed UIPath spoke in my servicenow instance
Resolved! Update the company values from one to another on all the tables
Hello All, we had requirement that to update the records of company field of all the tables (apart cmdb_ci table)which company value "1" having previously now it need to change as "2". var gr = new GlideRecord('sys_dictionary'); gr.addEncodedQue...
cannot view the report that i created.
Hi All.my customer reached out me saying that he created a report and shared to his team members, when try to open the report below is the error that is popping up, even for the user who created the report. I have tried in multiple ways, giving role...
How to find and update the request record (sc_request) without using sys_id
Hi all, I wanted to know if there are any options to search a request number and update the status without using the sys_id through put method of Table API.
Resolved! Which role provide History>list access
Hello,Could you please tell me which particular role is needed to view any table History>List.PFA.Regards,Atanu Maity
populate Response SLA breach time in a incident task custom field
Hi Community I have a Requirement to populate Response SLA Breach time in a custom date and time field in incident task table at form level, could you please help in how can i complete this requirement.
