To show help text to use as a tooltip that appears when a user places cursor on a field in Workspace

[Community Alums]

In Sow incident table i need to show  text to use as a tooltip that appears when a user places the cursor on the support model field.This is working in native view but in workspace its not working

[swathisarang98]

Hi @Community Alums ,

you can refer the below articles, but most of the community contributors have mentioned that this is not possible. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1006185 

https://www.servicenow.com/community/developer-forum/help-text-or-hint-in-bcm-workspace/m-p/1452380 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[swathisarang98]

@Community Alums ,Thanks for marking my answer as helpful. If it helped you in any way please accept the solution so that it will be beneficial to the future readers with the same query

[Sumanth16]

Hi @Community Alums ,

If you have a legacy Workspace, then you have a option called "Field Decorators" and there's fields "Icon" (the question mark in this case) and "Tooltip" (the help text). 

Navigate to All > Workspace Experience > Actions & Components > Field Decorators.

Please Follow the steps : https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/workspace/ta..

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda