Trigger approval from flow designer to 'assigned to' person on the table
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‎06-17-2024 05:46 AM
The requirement is to trigger approval to the person whose name is present on the 'Assigned to' field of cmdb_ci_computer table using flow designer. Kindly provide me the steps or scripts or references that helps.
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‎06-17-2024 07:06 AM
Hi @SripriyaN
You did not tell the full use case, but you can do like
Ask for approval
cmdb_ci_computer.assigned To
use this way to trigger approval.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-20-2024 01:56 AM
Actually the flow designer is for the catalog item. Could you please tell the steps to trigger the approval to the person whose name is present on the 'Assigned to' field of cmdb_ci_computer table once after the request is submitted.
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‎06-20-2024 02:01 AM
Hi @SripriyaN
Are you asking user to select the CI on catalog item? so that we can get the details.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-20-2024 02:06 AM
Yes. The user will select the CI on the catalog item. Once after submitting the request, the approval should trigger.
Regards,
Sripriya