Trigger approval from flow designer to 'assigned to' person on the table

SripriyaN
Tera Contributor

The requirement is to trigger approval to the person whose name is present on the 'Assigned to' field of cmdb_ci_computer table using flow designer. Kindly provide me the steps or scripts or references that helps.

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SripriyaN 

 

You did not tell the full use case, but you can do like

Ask for approval

cmdb_ci_computer.assigned To

 

use this way to trigger approval.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG 

Actually the flow designer is for the catalog item. Could you please tell the steps to trigger the approval to the person whose name is present on the 'Assigned to' field of cmdb_ci_computer table once after the request is submitted.

 

 

Hi @SripriyaN 

 

Are you asking user to select the CI on catalog item? so that we can get the details.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG 

 

Yes. The user will select the CI on the catalog item. Once after submitting the request, the approval should trigger.

 

Regards,

Sripriya