what user role access is required to integrate ServiceNow with Power Automate.

[t venkatesh1]

Hi,

I want to integrate ServiceNow with power automate what kind of user and roles should be required to integrate successfully.(i need to access incident table as of now).

which role is sufficient like ITIL or user with no role etc.. please suggest integration user role to complete this integration.  

Thank you,

Venkatesh T

[Community Alums]

Hi @t venkatesh1 ,

As far as I know it's just ITIL.

[Kieran Anson]

The role(s) required will depend on your instance security setup, and whether you're using the Table API or a Scripted REST API. Assuming you're using the 'connector' for ServiceNow which uses the Table API you'll need:

• API Level Access
  • snc_platform_rest_api_access - Needed if the Table API ACL is enable
• Table Access
  • sn_incident_read - For read access to the incident table
  • sn_incident_write - For write access to the incident table
  • itil (contains above roles) for complete ITSM access