ServiceNow Arc Hub

[Paty Montesinos]

ServiceNow Community Hub

ServiceNow Arc 

Your personal AI assistant, governed for the enterprise. Start with these community articles to learn what Arc does, how to get value from it on day one, and how it is governed.

Getting Started · Oct 26, 2026

Get Value from ServiceNow Arc on Day One, Without Building Anything

A step-by-step guide to your first Arc session: connecting your work apps, running "For you" tasks, scheduling recurring work, trying skills, and checking IT service records in plain language. Nothing needs to be built or configured.

By Paty Montesinos, ServiceNow Employee

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Introduction · Oct 23, 2026

Introducing ServiceNow Arc: Your Personal Assistant, Governed for the Enterprise

Meet Arc, an assistant that completes work across apps, files, and ServiceNow. Learn how it is governed through SI Control Tower, how it routes across models, availability details, and how to get started.

By Paty Montesinos, ServiceNow Employee

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Additional resources

• ServiceNow Arc Prod Docs
• ServiceNow Newsroom
• AI Workflow Factory Prime