AI Agents

[Prataps135]

Hi Everyone,

I would like to know where I can find the complete list of AI use cases and AI Agents that ServiceNow provides out of the box (OOB).

Thanks and regards,
Pratap Singh Sisodia

[Dr Atul - LNG]

Hi @Prataps135 

AI Agents are not available in PDIs. If you want hands-on experience, you can check out the Now Learning course on the topic.

[Prataps135]

Hi @Dr Atul - LNG ,

The instance is not a barrier for me as I have ServiceNow Paid Instance. I want the list of all the available AI agents and usecases that ServicenNow provide.

Thanks and Regards,
Pratap Singh Sisodia 

[Dr Atul - LNG · Accepted solution]

Hi @Prataps135 

This is best post :

https://www.linkedin.com/posts/nicolaattico_servicenow-ai-agents-yp3-v2-activity-7341117513834885120...

https://www.linkedin.com/posts/nicolaattico_servicenow-ai-agentsmay2025-activity-7340750685300256768...