Hi Everyone, Ideally, when clicking in 'summarize' button it loads the case summarization on workspace. But I have a requirement that Auto summarize HR case summary by now assist without manually clicking the 'summarize' button on HR case workspace...
how can we copy new or updated KB articles from one instance to another instance through automation. The process can be automated and run in a periodical cycle basis.the articles that were published in the last 10 days in the non prod instance to pro...
What is your favorite AI course to take that has helped you better your ServiceNow skills?
We are currently using a custom application, referred to as the Server Maintenance Application (SMA tool), which requires inputting the server’s name for scheduling one-time or periodic maintenance. This tool is integrated with the Netcool applicatio...
For conditions, I need to run a report on Friday that gets people with an appointment on Monday. But I have tomorrow or next week. I don't have an option for "next monday". How do i do that?
i have created a dashboard and while adding widget in dashboard i have selected Content Block in widget category - static html to show hyper links in widget but after filling all details in record while saving static html getting error as invalid in...
I'm trying to enable Now Assist code completion on a Xanadu instance. As per the docs, I've set sn_now_assist_code.enable_promptless_experience to true but I'm still not seeing code completion being activated. Any suggestions of what I'm missing ...
Prompt users with the question, "Are you sure this ticket couldn’t be solved by turning it off and on again?" before allowing them to submit an incident, and provide playful messages based on their response.
I have been asked to implement a working model of agentic AI in servicenow.Can anyone provide any resources available or share any ideas to do the same. It would be a great Help
Is it possible to a button on EVAM template/action trigger with redirection?
I am currently working on enabling Now Assist for Incident and would like to confirm which plugin(s) need to be activated to set it up successfully. Could anyone guide me on the exact plugin name or additional configurations required for this functio...
How can i print my badges
I was wondering is there a way to use Now Assist to help screen for candidate? For example given me a score based on their resume, cover letter, etc? So far in looking into this, I did see a YouTube video about Now Assist for HRSD, but it didn't go c...
Hi,I want to restrict download of attachments on a particular table for all users except admins.I have created read acl on attachment table but it did not work.Any ideas? Thanks,Kalyan.
I’m currently managing an HR project that leverages NowAssist. One critical requirement is for NowAssist Virtual Agent to access data from third-party providers—such as benefits and payroll vendors—as well as from Microsoft SharePoint. I’ve heard mix...