Calling agents from inbound api

FibinP274053114 · ‎02-18-2026

Hi,
I have a scenario where i have created an agent using the agent studio in ServiceNow. Now the trigger for the agent to work is an inbound api call how can i achieve this ? If any one has any ideas regarding this please help me out

Tanushree Maiti · ‎02-18-2026

Hi @FibinP274053114 ,

Check these links . Hope it will help you.

Inbound Email Trigger for AI Agent - ServiceNow Community

How to call Agentic AI via Rest API call - ServiceNow Community