Not sure this is the correct forum, but we are trying to adjust the VA for several portals and trying to have it work in a certain manner. One of those is to have a catalog item open in the same / parent window. We have tried using the URL Mapping an...
Hello everyone, Recently I was making AI agents and configuring Now assist skills. But, I wanted to change this message "Sorry, there was a problem on my side....." Please explain me where to change this and how to change it?
I was working with the agent to agent plugin provided by the ServiceNow.Now Assist AI agent EA labApp id: sn_aia_ea_lab But even after installing i don't seem to find how to actually use it to leverage my use case for connecting to the external agent...
In virtual agent - Now assist - LLM - How to find the records from different scope , let's type " Status of incident 0000015" then it will show the incident detials. if user type "Universal request UR00156332" then it will show the all recrods. if us...
Hi everyone,I’m trying to integrate and invoke the AI Agent within the Virtual Agent on my ServiceNow instance, but it’s not working as expected.I have configured the AI Agent plugin and set up the necessary configurations.When I try to invoke the AI...
Hi Team,I am looking to access 'Now Assist AI Agent Studio', but not able find it. I couldn't find 'Now Assist conversational experience' in my instance. What are the steps i need to follow to open or access 'Now Assist AI Agent Studio'.
Hi,I am trying to view an OOB servicenow creator skill (ATF test generator) in now Assist skill kit. However it is not available. But the same skill I can see as enabled and activated in now assist admin panel. Am i missing something?
After reading the documentation provided in Create an NLQ Synonym, the synonym for a custom field isn't being recognized by the Now Assist panel agent as a valid field. In fact if I try several times, each time the field I ask for returns different ...
Is there any OOB scheduled job to index tables (ais_datasource) for AI search?Now we are doing it manually by clicking UI action Index All Tables.
Hiany one set up (Next Experience) AI Search in Service Operations Workspace for ITSM
Can someone please suggest how we can configure UI policies through Now assist prompt on Catalog builder
Can anyone share SNOW Integration to 3rd party applications, XML parsing, ServiceNow custom application configuration use cases for interview preparation?
Can anyone help fix this issue. I can't log into my Now Learning due to the screen keep glitching. It only does this when I try to launch my "Now Learning" and when I click on the "ServiceNow Univsersity" in my PDI instance. Please Help! This issue i...
Unless there are particular security requirements, what role is given to users that perform request fulfillment work?A. itilB. task_workerC. sc_fulfillerD. catalog_ful llerE. fulfiller Chat GPT says the right answer is C. But iam not able to find su...
How to design the workflow for agent AI - Based on report we need month in Excel sheet related to SLA of Incident, Change and Problem Tickets
