Continue to test chat response button is greyed out in ai agent workflow

[prasannah]

Hi ,

Continue to test chat response button is greyed out in ai agent workflow. all plugins are up to date and repaired also. and even cleared cache and all. but still it's greyed out. attached ss for reference
 
thanks in advance

[Tanushree Maiti · Accepted solution]

Hi @prasannah 

refer KB: KB2696826 How to run and test AI agents in workspaces and Virtual Agent 

"Use the save and test flow in AI Agent Studio. If Continue to Test Chat Response is unavailable or you see Now Assist Panel is not configured, confirm that the default assistant and deployment records are active and the panel is enabled."

Also check:https://www.servicenow.com/community/now-assist-forum/ai-agent-testing-stuck-without-output-agent-is...

[prasannah]

Hi @Tanushree Maiti ,

Can you please provide the navigation or where I can check default assistant and deployment records are active and the panel is enabled.

[Tanushree Maiti]

Hi @prasannah 

Can you check this: https://www.servicenow.com/community/virtual-agent-forum/show-ai-agent-by-default-in-now-assist-pane...