AI Summary Card in custom workspace

D9201559
Tera Contributor

I am creating a custom workspace 

In the record page of the custom workspace i want to have the AI  Summary card component 

I have added the component and configured it with the values in screenshot 

Still it is not working

Screenshots 

D9201559_0-1777962098976.pngD9201559_1-1777962114759.png

 



 


2 REPLIES 2

Chaitanya naram
Mega Sage

Hi @D9201559, Can we make it available in the Form View as well (not in workspace but in backend form . core ui)

And also check whether this may help for you or not?

https://developer.servicenow.com/dev.do#!/reference/next-experience/australia/now-components/now-ai-...

sl-archie
Tera Contributor

I have the same problem in a custom workspace. I can see the summarization in the form view when using outside of the UI, but not within. I have added the component into the UI, but it doesn't appear to like me updating the sysID from a client state parameter.