AI Voice Agent- CCaaS Provider (Amazon Connect) configuration Error
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16m ago
We are configuring AI Voice Agent through Assistant Designer. Under Communication Channels > Telephony provider tab, while I am choosing "Amazon Connect" from CCaaS provider drop down list, Call Context API, Client ID and Client Secret values are auto generated.
But, I am also getting this error in form as popup. "Failed to generate required data. Please contact your administrator".
I have already validated and it seems all the required plugins are installed.
Due to this error, we could not move forward with next tab "Caller verification"
Anyone faced this issue earlier and found the solution? please advise. Thaks.
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