Now Assist Skill Kit problem
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06-18-2026 05:18 AM - edited 06-18-2026 05:24 AM
Hi all,
I am not on a PDI. I have Now Assist for ITSM installed. I wanted to use the Now Assist Skill Kit on my instance. When I open it, it shows Security Constrains prevent access to requested page.
I have even applied the sn_skill_builder.admin role but its still showing this.
Any help would be appreciated.
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06-18-2026 06:22 AM
I have applied the sn_data_kit.analyst role but it is still showing the same security constraint error.
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a month ago
Hello! Did you ever manage to figure this out? I'm trying to do this as well in an instance with the required plugins myself (NOT PDI, just like you). I've tried to add every possible role.
However, I found out, you're "basically" now supposed to access this via the AI Admin Hub, and then you'll find under "Manage AI models".
I'm going crazy myself over how poor the documentation is, and too many changes without clean ups all over the place.
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yesterday - last edited yesterday
Pls check this KB for resolution
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3023265
Also do this property update
Thanks,
Danish Bhairagdar
