NOWASSIST - There was a problem generating content. Try again later.

[EdmarsonF]

Hello guys, can you help me fix this issue? This only happens with a specific Now Assist skill that I'm working on, while the other skills are working perfectly fine. What could be the possible cause of this error in Now Assist?

[Dr Atul G- LNG]

Try repair the now assist plugin once.

[Hemanth M]

Hi @EdmarsonF , 

Is this a custom skill?, have you tried running test in NowAssist skill kit?

[Tanushree Maiti]

Hi @EdmarsonF 

Check this KB: 

KB2623886 Unable to generate flow summary using Flow Summarize Skill in Now Assist 

Issue:

Users are unable to generate flow summaries using the out of box Flow Summarization skill.

When the Summarize button is clicked, the error message "There was a problem generating content. Try again later" displays.

Resolution

1. Navigate to Now Assist Admin -> Skills -> Creator
2. Change your application scope to "Flow Summarization"
3. Click the Options button (three dots) for Flow Summarization and then click Edit Access
4. Click the pencil icon to edit the roles for the skill
5. Add the itil (or any other) role and click Apply
6. Remove the itil role that you just added to the skill and click Apply again
7. Open a flow in Flow Designer and observe that you are now able to run the skill