Purpose of the plugin AI Control Tower for Enterprise AI Foundation​(sn_aict_foundation​)

[MehakdeepS]

I am currently reviewing the AI Control Tower setup in our instance and noticed that we already have the AI Control Tower (sn_aict) plugin installed.

I also came across another plugin, AI Control Tower for Enterprise AI Foundation (sn_aict_foundation), and would like to understand its purpose and relevance.

Could someone please help clarify:

• In what scenarios should sn_aict_foundation be installed?
• How does it differ from the standard sn_aict plugin?
• Are there any specific licensing or entitlement requirements associated with it?

Any guidance or documentation would be greatly appreciated.

Thanks in advance.

Regards,
Mehakdeep Singh

[Paulsylo]

Hi @MehakdeepS 

sn_aict is is the core operational application for AICT.

sn_aict_foundation is digital identifier for your AICT SKU.  for ex: sn_aict_foundation helps you to tell which license SKU you are in. if you are using any enterprise SKU( you need to enable observability, then it is Enterprise SKU), your system will identify using this digitial identifier.

Do i need to use both or install both ? Yes, if your organization's licensing structure requires the enterprise AI foundation tier, sn_aict_foundation works in tandem with sn_aict to validate entitlements.  

[MehakdeepS]

Hi @Paulsylo ,

Thanks for the update. In our instance, we see we are utilizing ITSM Professional Plus license; is there a place or document we can refer for checking which AI native license our instance is utilizing (Foundation, Advanced, or Prime).

We are referring this KB Article - KB3144679   for migrating to AICT 2.0, however it mentions about certain entitlements like - "BU AI-Native SKUs"  or "SU-based SKU". What exactly are these and how can we check if our instance has one of this licensing.

Lastly, is it essential to install the sn_aict_foundation plugin for AICT 2.0?

Regards,

Mehakdeep Singh

[sanjaygupta]

Good question. These two plugins are related, but they serve different purposes in ServiceNow's AI Control Tower setup.

• sn_aict provides the core AI Control Tower application.

• sn_aict_foundation identifies and validates the Enterprise AI Foundation licensing entitlement.

• If your organization has the Enterprise AI Foundation entitlement, both plugins may be required to enable the corresponding capabilities.

The community reply also clarifies that sn_aict_foundation is not a replacement for sn_aict. It works alongside the core plugin when the relevant licensing tier requires it.

I'd recommend confirming your organization's SKU and entitlement with your ServiceNow account team before activating the additional plugin.

References:

• Original community discussion and replies

• ServiceNow documentation – Enterprise AI Foundation release notes

Hope you find this helpful.

[Paulsylo]

Hi @MehakdeepS 

Yes, you need to install sn-aict_foundation for AICT 2.0 and BU AI native SKU are new SKU model. but you have old license type representation. that does not change any thing.  so go ahead and install foundation