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Rename Otto

sophie bischoff
ServiceNow Employee

Is it possible to rename Otto from an end customer perspective. 
Not having the name appearing somewhere on the UI?

 

2 REPLIES 2

boteeuwen
Kilo Sage

From what I understand, you can customize the surrounding branding and some labels, but Otto itself can't be fully renamed or hidden everywhere through supported configuration. Trying to remove every reference with custom DOM changes could also cause issues after upgrades.

Paulsylo
Tera Sage

HI @sophie bischoff  branding is possible but entire name Otto itself cannot as it is your product right, but labels can be..if it has any references then it is difficult. maybe you need to check your product team as well 

Regards,
PaulSylo

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