ServiceNow Otto in Microsoft Teams
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3 weeks ago
Hi,
Does anyone integrate their Now Assist to ServiceNow Otto(Microsoft Teams Apps) ?
How was your feedback so far?
We are getting a very slow response and timeout to this integration.
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2 weeks ago
Our response time varies. Sometimes its pretty quick and other times it drags a bit. Have you been able to find anything to improve response times?
We haven't done this ourselves yet but have you tried using Now Assist as an callable Agent in CoPilot? I wonder if response times will improve in there and maybe we just use the normal Teams Virtual Agent for notifications.
