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setting the ai agent phone number

019962
Tera Contributor

how to manage the ai agent phone number

3 REPLIES 3

rpriyadarshy
Kilo Sage

@019962  use Contact list 🙂

 

Put details around Use Case or Problem Statement..

Regards

RP

Tanushree Maiti
Tera Patron

Hi @019962 

 

If you are talking about AI voice agent , then check following video :

https://www.youtube.com/watch?v=NOqigcNRK_k

 

You can check how from Conversational Interfaces > Assistant Designer setting (via twillio) ,phone number is getting set.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Learn how to setup a connect AI Voice Agents to the ServiceNow mobile application. This video covers what is required to launch out-of-the-box AI Voice Agents directly from the ServiceNow mobile application.

Aditya_hublikar
Giga Sage

Hello @019962 ,

 

Refer this :

AI Voice agent basics 

Everything about ai voice agent  

 

Community question :

https://www.servicenow.com/community/servicenow-otto-forum/how-to-test-servicenow-voice-ai-agent/td-...

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya