Hi Everyone,
I’m trying to restrict the visibility of the Now Assist Virtual Agent based on the logged-in user’s Company or Location.
Requirement:
- Show the Now Assist Virtual Agent only for users belonging to a specific Company or Location.
- Hide it for other users.
What I have tried/checked:
- Checked Agent Chat and found that visibility/access can be controlled based on roles.
- Checked Assistant Designer, but I couldn’t find an option to add a visibility condition or script based on user attributes such as Company or Location.
Expected:
- Looking for a way to control the Now Assist Virtual Agent visibility using conditions/script such as the logged-in user’s Company or Location.
Question:
- Is it possible to configure this without using DOM manipulation?
- If yes, where can this visibility condition be configured?
Any suggestions would be appreciated.
Thanks!
