502 Bad Gateway

AbhijeetP573852
Tera Contributor

3 weeks ago

Hi Community, I am facing the issue with my dev PDI . It was working 1 hour ago and suddenly went offline. Even tried the refresh button, but still not working. It says 502 Bad Gateway.

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Dr Atul G- LNG
Tera Patron

3 weeks ago

Hi @AbhijeetP573852 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
In response to AbhijeetP573852

3 weeks ago

Good luck mate

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @AbhijeetP573852 

 

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up" , "502 bad getway" or not getting online state for more than 24 hours, then  I will  advice you  to release the instance and request a new one .   

 

As you know there is no support available for PDI.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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