ACL Issue

pallav_nagar
Tera Contributor

Hi Team,

I have created read ACLs with both admin and user roles for my Employee Enrollments custom table under scoped application Training Management on PDI. But, the when I try to test by impersonating one of the Users, the Create Enrollment module gives this blank screen below. 
Could you please assist ?

pallav_nagar_0-1783425914624.png

Thanks

7 REPLIES 7

Not for Read or Create. Only for Write I have a field level ACL. 

As far as my understanding if the user is having the field level acl given role..

then as per acl behavior once you define any field level ACL on a table, the system stops falling back to table level write permissions for other fields. This means every single field needs its own explicit write ACL

 

still try debugging - refer this :

ACL debugging tools 

 

If my response helped mark as helpful and accept the solution.

Tanushree Maiti
Tera Patron

Hi @pallav_nagar 

 

  • If you are trying to restrict record at creating record -> Then instead of Read ACL , you need it to restrict by Create ACL
  • Check the Application Menus in ServiceNow Studio to ensure the Module itself is not restricted by permissions that block the impersonated user's navigation
  • Using security Analyzer/ Security debugger tool, check which ACL is conflicting
  •  
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti