Attachment

Vinya Jakkula
Tera Contributor

Hi Team,

Anyone help me please I want to know when user added attachment on ritm it will show on top of the form(manage attachments).we have already implemented to show in task level.but here my question is same attachment not getting on top of the task.

7 REPLIES 7

Hemanth M1
Giga Sage
Giga Sage

Hi @Vinya Jakkula ,

 

Attachments are specific to a table and record , i believe as part of your implementation you copied the same attachment to the task as well.

HemanthM1_0-1723222402994.png

 

Hope this helps!!!

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Same image should not add on task right? Iam already showing in related list.

Hi @Vinya Jakkula ,

 

Can you share the screenshot what you have done if its ok, Just to understand your question.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

1000081697.jpg

 here see I have attached a file the same way I need to get in task level.which I have implemented attachment is getting in task level.but here the same I need to get in task.