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‎08-09-2024 09:43 AM
Hi Team,
Anyone help me please I want to know when user added attachment on ritm it will show on top of the form(manage attachments).we have already implemented to show in task level.but here my question is same attachment not getting on top of the task.

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‎08-09-2024 10:18 AM
am really not sure i get your question
1)when you say task is it sc_task??
2)you don't see "Manage Attachments" on the task??
3)What have you implemeted to get attachment on the task?
didn't get this part>>> "which I have implemented attachment is getting in task level.but here the same I need to get in task." what you need get on task??
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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‎08-09-2024 10:24 AM
Yes.mange attachments not there on sc task.

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‎08-09-2024 10:34 AM
Hi @Vinya Jakkula ,
I believe you have implemented using relatioships if so, you will be not able to see Manage attachments because basically your querying attachments on the RITM to show in a related list and actual attachments are on the sc_req_item table.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025