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Barcode scanning on Agent App not working on Android devices

Caine_L
Tera Contributor

I currently have an issue with the ServiceNow agent app. The scanner refuses to scan barcodes in the mobile app on android devices. An odd caveat I have noticed. The scanner will work, if there are no other fields on the action. I can't seem to find any existing information about this issue. Any help or guidance is appreciated. 

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