Based on the choice I selected I want to filter out the Incident assignment groups tickets
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01-13-2025 11:06 AM
Hi Experts,
Based on the assignment groups. I want to filter out the list of Incidents respective assignment group which I selected.
Example : If I selected software I want to filter out the List of Incidents which is assigned to software.
Thank You.

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01-13-2025 06:56 PM
@dhineshkumar You can create an advanced reference qualifier on the List of incidents field and specify following reference qualifier init.
Hope this helps.
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01-13-2025 07:08 PM
you can create advanced ref qualifier on the List of incidents field something like this
Note: give the correct field name i.e. u_assignment_group
javascript: 'assignment_groupIN' + current.u_assignment_group;
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader