change mangement report and dashbord alog with notifiction.

shubhampari
Giga Explorer

change mangement report and dashbord alog with notifiction.

4 REPLIES 4

Dr Atul - LNG
Tera Patron

Please provide more details. Reporting can be done here:

https://youtu.be/UNnSPE2eP4s

 

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Tanushree Maiti
Tera Patron
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How to Create a Change Dashboard in ServiceNow Learn how to create a Change Dashboard in ServiceNow with this easy step-by-step tutorial! 🚀 In this video, we show you how to build a ServiceNow Change Management Dashboard that tracks change requests, approvals, risks, and KPIs in real time. We ...

Ankur Bawiskar
Tera Patron

@shubhampari 

your question is not clear.

ajmalmuhamm
Tera Contributor

You can achieve this using the out-of-the-box reporting and dashboard capabilities in ServiceNow.

  • Create reports on the Change Request (change_request) table based on your reporting requirements.
  • Add those reports to a dashboard to provide a centralized view of Change Management metrics.
  • Configure notifications under System Notification > Email > Notifications and trigger them based on Change Request events, state changes, or other conditions using notifications or Flow Designer.

For more details, refer to the ServiceNow documentation on Reporting, Dashboards, and Notifications, which provides step-by-step guidance for configuring these features.
https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/reporting/concept/c_Reportin...
https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/dashboards/concept/dashboard...
https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/notification/c...