How to translate Catalog Item text automatically without Localization Framework or manual entry?

hamdhan
Mega Contributor

Hi everyone,

I need to display Service Catalog items (Name, Short Description, Description, Variables, etc.) in the user’s preferred language.

However, we do not want to:

  • Activate the Localization Framework plugin
  • Manually create and maintain translated text in separate fields or records

Is there any out-of-the-box or low-code way in ServiceNow to automatically translate catalog item content based on the user’s language?

Looking for solutions that can work with machine translation or any native capability.

Any suggestions or experiences would be helpful.

Thank you in advance

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

I think you need to request the loclaiztion first. Once the request  is approved, the scheduled job will run and process it.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi  

 

The localisation  Workspace provides this feature:

 

https://www.servicenow.com/docs/r/platform-administration/localization-framework/lf-support-for-cata...

 

https://www.servicenow.com/docs/r/platform-administration/localization-framework/localization-settin...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Dr Atul G- LNG
Tera Patron

https://www.servicenow.com/docs/r/platform-administration/localization-workspace/requesting-translat...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron

@hamdhan 

it's not feasible with any out of the box feature

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader