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change mangement report and dashbord alog with notifiction.

shubhampari
Mega Explorer

3 weeks ago

change mangement report and dashbord alog with notifiction.

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4 REPLIES 4

Dr Atul G- LNG
Tera Patron

3 weeks ago

Please provide more details. Reporting can be done here:

https://youtu.be/UNnSPE2eP4s

 

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @shubhampari 

 

Refer : 

Configure notifications for Simplified Change Management 

https://www.youtube.com/watch?v=1FOK4GP-JJM

https://www.youtube.com/watch?v=xpCoOYB_kYo

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Ankur Bawiskar
Tera Patron

3 weeks ago

@shubhampari 

your question is not clear.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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ajmalmuhamm
Tera Contributor

3 weeks ago

You can achieve this using the out-of-the-box reporting and dashboard capabilities in ServiceNow.

  • Create reports on the Change Request (change_request) table based on your reporting requirements.
  • Add those reports to a dashboard to provide a centralized view of Change Management metrics.
  • Configure notifications under System Notification > Email > Notifications and trigger them based on Change Request events, state changes, or other conditions using notifications or Flow Designer.

For more details, refer to the ServiceNow documentation on Reporting, Dashboards, and Notifications, which provides step-by-step guidance for configuring these features.
https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/reporting/concept/c_Reportin...
https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/dashboards/concept/dashboard...
https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/notification/c...

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