dev317722 instance is not working

mahasrideva
Mega Contributor

‎07-13-2025 03:48 AM

Getting error like below when i am trying to open my instance:

You need a valid App Engine Studio license to continue working.

Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-14-2025 02:31 AM

Hi @mahasrideva 

No need to worry.

  1. Log back into developer.servicenow.com

  2. Go to your profile

  3. On the left side, open the Instance Recreate section

  4. Select Change User Role

  5. Change the user role from AES to Admin

  6. Save your changes

  7. Log out and then log back into your PDI instance

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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