Doubts

PoojithaVap · ‎06-13-2025

1. When importing spreadsheet data into ServiceNow, what is the first step in the process?

A. Run Data Scrubber

B. Set Coalesce

C. Select Import Set

D. Load Data

E. Define Data Source

Is it D or E..? I thought it's D because they already mentioned the data source as spreadsheet?

Dr Atul G- LNG · ‎06-13-2025

Hi @PoojithaVap

As far I remember as per ebook right answer is D, load the data.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Zach Koch · ‎06-13-2025

The correct answer is D. However I would recommend getting a PDI so you can understand what is being ask and work through it so you have a better understanding of the process.

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Dr Atul G- LNG · ‎06-13-2025

Hi @PoojithaVap

As far I remember as per ebook right answer is D, load the data.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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mayankkumar · ‎07-05-2025

Hi @PoojithaVap
Yes, you're right after uploading the sheet the first step is to Load the data and then select transform map and Run Transform.
If you found my response helpful, please consider clicking "Accept as Solution" and "Helpful."
Doing so supports both the community and contributors like me.
Thanks & Regards
Mayank