Hello All ,
I have created a dynamic activity to copy a file from a RITM . My Task has order 1 .
After many attempts , i have noticed that the file failed to copy from the RITM to the task .
I have tried to run the script in the background script and i managed to get the TaskID , however in the Dynamic activity i can't collect the taskID and it's seems that the field is empty .
I read somewhere that , the Dynamic activity run before the cmdb has the updade ended .
If it's the reason , could you please help me to fix this issue ?
var grTask = new GlideRecord ('sc_task');
grTask.addQuery('request_item', ritmSysId);
grTask.query();
if (grTask.next())
{
Tache = 'Tache Trouvée';
gs.info('Tache : ' + Tache);
taskSysID = grTask.getUniqueValue(); // sys_id de la tâche
gs.info('taskSysID : ' + taskSysID);
}
else
{
Tache = 'Tache Non Trouvée';
gs.info('Tache : ' + Tache);
}
