email client templates on service operations workspace

[Vinya Jakkula]

Hi team,

email templates created specifically for the Incident table are also appearing in the Catalog Task (sc_task) context panel within the Service Operations Workspace (SOW).

On incident table respective one only getting visible but on catalog task both are showing.

Kindly help me.

[Ankur Bawiskar]

@Vinya Jakkula 

I believe you raised similar question again.

Please raise a case with ServiceNow team.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Pranesh072]

Can you share the email templates configurations