The CreatorCon Call for Content is officially open! Get started here.

Flow Designer not triggering after removing auto-approval step

aikaterinik
Tera Contributor

Screenshot 2025-10-03 110350.png

Screenshot 2025-10-03 114902.png

Screenshot 2025-10-03 120329.png

Screenshot 2025-10-03 120924.png

Screenshot 2025-10-03 101948.png

     

I have created a new Flow Designer flow (Housing Flow) to handle student housing requests. The flow includes steps such as retrieving catalog variables, updating the request, requesting approval, creating a catalog task, and updating the RITM status based on the approval decision.

When submitting the request, I noticed that it gets automatically approved without triggering the approval step in the flow. In the request comments, I see the message: "Request automatically approved for total price <= $1000". I found that there was a step for auto-approving requests under €1000, which I have now deleted.

After removing that step, the request no longer triggers the flow at all. None of the flow steps are executed—no approval, no emails, and no tasks are created. It seems that the system does not initiate the processing flow for the request anymore.

How can I resolve this and ensure that the Flow Designer flow runs properly after submission?

0 REPLIES 0