Flow designer

subbusubram
Tera Contributor

Hello,

When I try to create a flow and when I search for "sc_req_item" it's not appearing in the search results. Why ?

I tried in different ways.

 

 



3 REPLIES 3

GlideFather
Tera Patron

Hi @subbusubram,

 

could you possibly share what different ways you tried, what error did you get, anything??

 

Your description is too vague and it's impossible to help you without having any context...

_____
No AI was used in the writing of this post. Pure #GlideFather only

Hello,

I created a catalog item and added a variable called 'total_cost' to store the value of all items(if user selected 4 items total cost field will save the sum of all the items cost) selected by user.

After the Request Item (RITM) is created, I want to use Flow Designer to apply logic so that when the total_cost exceeds 1000, it should go for manager approval.

My intention is that the logic should trigger after the RITM record is created. However, when I try to search for the table(sc_req_item) in Flow Designer, it is not appearing. Once the table appears, I should be able to fetch the total_cost variable and apply my logic.

Please advise if I am doing something wrong. I am still learning.

 

OlaN
Tera Sage

Hi,

I'm guessing you mean you cannot have a trigger using the [sc_req_item] table for created or updated records.

In that case, it's because you should be using the built in option of application -> Catalog item.

Again, this is a guess from my side, some screenshots would help understand the issue better. 😀

flow-trigger-catalog.png