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Getting Error while creating custom Application in Servicenow Studio in PDI.

muskankanni
Tera Expert

Screenshot 2026-01-05 003457.png

Hi Community,

I’m trying to create a custom application in ServiceNow, but I’m facing an error during the creation process.

Details:

  • Instance type: PDI

  • Application scope: Custom scoped application

  • Method used: Servicenow Studio

  • Error message: Unable to create this application. Go back to the create app experience and enter a different scope name. Details: Failed to create templated object, details: This scope is already taken by another application.

What I’ve tried so far:

  • Logged out and logged back in

  • Cleared cache

  • Tried creating the application again

Despite this, I’m still getting the same error.

If anyone has faced a similar issue or can guide me on what might be missing or misconfigured, I’d really appreciate your help.

Thank you in advance!

4 REPLIES 4

Sandeep Rajput
Tera Patron

@muskankanni There is an issue with the application name you are choosing. There is already an application with the same name on you instance. Please choose a unique application name and this error will disappear.

 

Hope this helps.

@muskankanni Thanks for the upvote. Please mark the response accepted solution if it addressed your question.

Dr Atul G- LNG
Tera Patron

Hi @muskankanni 

 

https://www.servicenow.com/community/app-engine-articles/resolving-this-scope-is-already-taken-by-an...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron

Hi @muskankanni 

 

https://learning.servicenow.com/lxp/en/on-demand-training-and-content/error-when-created-an-app-in-a...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************