Getting Error while reading queue and parameters from hub

[NitikaT]

Hi, I’m new to Snow RPA and currently trying to read parameters from the Hub. I’ve created the robot, published my code, and set up the process—following all the required steps. However, I’m still encountering the following error. Could you please help me troubleshoot and resolve this issue?

[Swathi Pavani1 · Accepted solution]

Hi @NitikaT ,

It seems that you're trying to run the automation through Design Studio. Please ensure that the user you're using to fetch information from RPA Hub for a bot process is added to the ROBOT. Only then will the user be able to fetch the data and utilize it for subsequent steps.

To clarify:

The "Assign Bot Process" feature allows users to access bot process information (such as queues, process parameters, etc.) in RPA Hub and debug the automation in RPA Desktop Design Studio. Users listed under the "Assigned Studio Users" tab can utilize the robots from RPA Desktop Design Studio, based on their access to the associated bot process.

This functionality enables impersonation of the robot, allowing you to:

• Access process and shared parameters.
• Interact with work items and other RPA Hub components (where applicable).

For further details, please refer to the following link for a better understanding:
Assigned Studio Users in RPA Hub

Thanks