Flow Action error(cannot read property "id" from undefined,Detail: Cannot read property "id")
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09-04-2025 05:05 AM
I'm getting the flow action error while running and also I can't able to publish the flow
I filled the details for the required field though I get this error. I can't able to debug where it goes wrong. Could someone help?
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09-04-2025 05:28 AM
@Kri ,
It means you are not receiving the correct response body to parse idea.id
If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!
Thanks, GP
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09-04-2025 05:31 AM
Did you notice any error from the flow action steps?
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09-04-2025 05:32 AM - edited 09-04-2025 05:34 AM
It's possibly failing because of script step.
All other steps look good.
Did you check what came in response body?
Did you check that JSON has the key which you are trying to grab? seems the JSON object doesn't have id key within idea
try to add gs.info()
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-04-2025 05:51 AM
it says error occurred while parsing request parameters
